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CONSUMER INTELLIGENCE

The diagnostic engine of the platform.

Contemporary Pointillism illustration showing Sealed Tech and Empty Workbench for report The Franchise of Permission
Philosophy

The Franchise of Permission

Right to Repair legislation grants you the legal right to fix your phone. It cannot grant you the ability. The gap between the two is the truest measure of what was taken.

Contemporary Pointillism illustration showing Darning mushroom and lost skill for report Make Do and Mend
Philosophy

Make Do and Mend

We didn't forget how to mend. We were dispossessed of the knowledge, and the dispossession was so complete we mistook it for who we are.

Geometric Grid Collage illustration showing Bureaucracy and Waste and claims for report When 'Recycling' Leaves the Cou...
Policy

When 'Recycling' Leaves the Country

Fourteen fields track a waste shipment leaving the UK. None ask whether recycling occurred at destination.

The Facet (Low Poly) illustration showing claim-focused Shoe Certification for report The Certification Void
Material

The Certification Void

Seven logos on one shoe. None of them verify what you think they verify. The standard that should exist does not.

The Facet (Low Poly) illustration showing Bare foot and synthetic slipper and subtle haze for report The Slipper Problem
Material

The Slipper Problem

Four petroleum polymers against bare skin, eight hours a day, in conditions that maximise chemical migration. No one has measured what happens next.

The Vibration (Op Art) illustration showing Eco-choice and Indulgence and Release for report The Permission Slip Economy
Psychology

The Permission Slip Economy

Your tote bag actually helps. You're still using it to buy permission.

Fractured Portraiture illustration showing Money Diversion and Urban Neglect and Unmet Promise for report The Substitution...
Economics

The Substitution — Where Your Recycling Money Actually Goes

Producers are paying GBP 1.1 billion for recycling. Councils are facing GBP 2.3 billion in deficits. The maths suggests a meeting point. The mechanism ensures they never meet.

Fractured Portraiture illustration showing Burdened Glass Bottles and Policy Injustice for report Weight Is Destiny
Economics

Weight Is Destiny

How the UK's glass fee punishes bottles by weight--despite the government model showing volume often limits collection costs.

Fractured Portraiture illustration showing Invoice and Glass and Burden and Invisible Tax for report The Invoice Moment
Economics

The Invoice Moment

The UK's first EPR invoices created GBP 1.5 billion that nobody can see and nobody can trace.

Geometric Grid Collage illustration showing Diluted Responsibility Blueprint for report Producer Responsibility
Policy

Producer Responsibility

The Phrase That Means 10%

Geometric Grid Collage illustration showing Ghost tonnes and Plastic claims for report The Ghost Tonnes
Policy

The Ghost Tonnes

How the UK Recycling System Succeeded at Paper, Failed at Plastic

Fractured Portraiture illustration showing Cheap Shirt Burden for report The Arithmetic of Cheap
Economics

The Arithmetic of Cheap

What Your £8 Shirt Really Costs

Geometric Grid Collage illustration showing contrasting compostables and broken promise and waste claims for report What...
Policy

What "Compostable" Stole From Composting

Inside the Certification Gap That Let a Word Mean Nothing

The Vibration (Op Art) illustration showing Manufactured Trust and Digital Intimacy for report Why You Believe the Girl in...
Psychology

Why You Believe the Girl in the Video

The Psychology of Scaled Intimacy

The Vibration (Op Art) illustration showing Illusory Growth and Profiting Destruction for report Growth, Forever
Psychology

Growth, Forever

Why We Can't Stop Checking the Number

Fractured Portraiture illustration showing Executive Scale Disparity for report Rewarding the Entrepreneur
Economics

Rewarding the Entrepreneur

The Real Arithmetic of Risk and Reward

The Vibration (Op Art) illustration showing Provisional Identity and Indecision and Returns for report The Reversible Self
Psychology

The Reversible Self

You'd be happier if you couldn't send it back. You'll never give up the option.

Geometric Grid Collage illustration showing Dormant Recycling Plant for report The GBP 317 Million Failure
Policy

The GBP 317 Million Failure

Britain Built Its Largest Plastic Recycling Plant. The System Killed It in 33 Months.