Get in touch
Questions, ideas, or just want to say hello? We'd love to hear from you.
General enquiries
Research and Corrections
If you believe any aspect of our analysis is inaccurate or incomplete, contact us.
- Acknowledgement within 7 working days
- Simple corrections within 14 working days
- Complex disputes within 30 working days
Where corrections are made, a correction note is appended to the relevant report with the date and nature of the correction.
Organisations referenced in our reports are invited to provide additional context at any time.
Products and Marketplace
If you make a product that meets our sustainability and quality standards, we would like to hear from you. See our Work With Us page for details.
Response time
We typically respond within 1-2 business days.
What We Cannot Do
We are a consumer intelligence platform. We cannot:
- Provide personal sustainability advice
- Verify individual product claims on request
- Act as a substitute for professional, legal, medical, or financial advice
Palm & Pine Living Limited, registered in England and Wales (company number 16983434).
Registered office: Flat 3, 26 Craven Street, London WC2N 5NT.