Can I put it in the microwave?
No - it's stainless steel, and steel reflects microwaves. Other brands might claim microwave-safe, but the nature of this material simply isn't suited to it. Reheat on the hob or in the oven instead; that's where it's at its best.
How does the lid stay on - anything to clip, or a seal to wear out?
It's a mechanical friction-fit: the steel lid grips the rim, steel on steel. No clips to snap, no silicone seal to warp, mould or go missing.
Will it stain or smell like my plastic tubs?
No. Non-porous steel doesn't soak up colour or odour the way plastic does, and there's no silicone seal in the food path to trap grime - so no orange curry stains or smells that never quite wash out. This doesn't mean there's no chance a stain might stay on the stainless steel, but the situation is a world away from the experience you can get from plastic.
Will it leak if I pop it in my bag?
It's built for home - fridge, freezer and kitchen handling. Laid flat it stays securely sealed, but it isn't airtight, so it's not for carrying soup or other liquid loose in a bag. Dry food travels fine.
Can I keep tomato, curry or salty food in it?
For everyday use, yes - keeping tomato, curry or salty leftovers in the fridge or freezer is exactly what it's built for. At those low temperatures metal migration is negligible; the concerns you may have read about come from cooking acidic food in steel at high heat for hours, which is a different thing from cold storage. Our migration test was run under hot, acidic conditions with nothing detected - so storing all type of foods is well within safety margins.
Any tips for labelling what's inside?
Since it's opaque, a quick label saves the guesswork. Paper tape is the most reliable - write the dish and date, and it peels off in the wash. A wax pencil is the lower-waste choice, though it takes a dab of cooking oil on a towel to wipe off. Either way, nothing gets lost at the back of the fridge.
What is Loopware?
Loopware is a brand based in London. Its mission is to use endlessly-recyclable materials - like stainless steel, which can be recycled again and again without losing quality - to replace wasteful, unsustainable products wherever that makes sense in everyday living.
Where is it made, and are you a UK company?
Yes, we are. The company behind Loopware is Palm & Pine Living Limited (company number 16983434), based in London. This stainless steel food container is made in China to our own specification, then independently lab-tested before it reaches you.
What exactly do I get, and when will it arrive?
The Neat Solution Set is 3 x 1.0L plus 1 x 1.6L for £69.99 - that's £19.99 off buying them separately. The batch is already made and shipped; estimated delivery to you by mid-August. This founding run is a limited quantity - if what you see is 'join the waitlist', the founding sets are all claimed; the waitlist is filled from the next batch, and its timing depends on that batch's delivery date. Sign up and you'll be notified.
Can I return it if I change my mind?
Yes - and returns are free within 30 days of receiving your order. To return it, just contact us: we'll email you a prepaid returns label and refund you once your return is received.
What's the product guarantee?
Your Loopware container comes with a lifetime guarantee (for as long as you own it, under normal domestic use - not your own lifetime) against manufacturing defects. It's built to last, so if something's genuinely wrong, contact us and we'll put it right. Full terms and conditions are in our published guarantee policy. This guarantee is in addition to, and does not limit, your statutory rights under the Consumer Rights Act 2015.